Privacy Policy
A Better Journey Therapeutic & Educational Services, LLC (“ABJ,” “we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of our clients, website visitors, and program participants. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information, including information related to SMS/text message communications.
1. Information We Collect
1. Information We Collect
a. Personal Information
- Full name
- Email address
- Phone number
- Mailing address
- Date of birth
- Payment and billing information
- Program enrollment details
- Court or probation-related information (when applicable)
b. Communication Information
- SMS/text message consent and communication preferences
- Message content related to scheduling, reminders, compliance updates, or administrative notices
- Call and message timestamps
c. Website & Technical Information
- IP address
- Browser and device type
- Pages visited
- Cookies and analytics data
2. How We Use Your Information
- Deliver and manage therapeutic, educational, and court-approved services
- Process payments and issue invoices
- Send appointment reminders, program updates, and service-related communications
- Communicate compliance or administrative notices
- Comply with legal, regulatory, or court-mandated requirements
- Improve services and operational efficiency
We do not sell, rent, or trade personal information.
3. SMS/Text Message Communications
Consent
By providing your mobile number and opting in, you consent to receive SMS/text messages from A Better Journey Therapeutic & Educational Services, LLC.
Message Frequency
Message frequency varies depending on enrollment status and communication needs.
Opt-Out
You may opt out at any time by replying STOP. Reply HELP for assistance or contact us directly.
Carrier Disclaimer
Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
4. Data Sharing & Disclosure
We do not share mobile opt-in information with third parties for marketing or promotional purposes.
- Authorized employees and service providers
- Courts or probation departments when required
- Government agencies as required by law
- To protect rights, safety, or property
5. Data Security
We use administrative, technical, and physical safeguards to protect personal information. No system is 100% secure.
6. HIPAA & Confidentiality
Protected Health Information (PHI) is handled in accordance with HIPAA and applicable confidentiality laws.
7. Cookies & Tracking Technologies
Cookies and analytics tools may be used. You may disable cookies via browser settings.
8. Your Rights & Choices
- Request access to personal information
- Request corrections
- Withdraw SMS consent
- Update communication preferences
9. Policy Updates
This policy may be updated periodically.
10. Contact Information
A Better Journey Therapeutic & Educational Services, LLC
📧 Email: clientsupport@betterjourney.org
📞 Phone: 844-394-2225
📧 Email: clientsupport@betterjourney.org
📞 Phone: 844-394-2225
